Privacy Policy

Contact us at +1(888) 481-7835

Effective Date: January 1, 2024

Last Updated: January 1, 2024

At Sappnett, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our website, services, or customer support. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Identifiable Information (PII):

  • Name, email address, phone number, and mailing address.
  • Payment information (e.g., credit/debit card details).
  • Identification documents for verification purposes (where applicable).

1.2 Non-Personal Information:

  • IP address, browser type, and operating system.
  • Usage data, such as the pages you visit and time spent on the website.
  • Cookies and other tracking technologies for improving website functionality.

1.3 Information from Third Parties:

  • Data from service providers when you use our partnered services.
  • Publicly available information for fraud prevention and verification.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide Services:

  • Facilitate new connections, plan upgrades, and service requests.
  • Process payments and issue invoices.

2.2 To Improve User Experience:

  • Customize website content and service offerings.
  • Analyze user behavior to enhance our services.

2.3 For Communication:

  • Respond to inquiries, requests, and complaints.
  • Send updates regarding your service status, promotions, or policy changes.

2.4 For Legal and Security Purposes:

  • Prevent fraudulent activities and unauthorized access.
  • Comply with legal obligations and protect our rights.

3. Sharing Your Information

Sappnett may share your information in the following circumstances:

3.1 With Service Providers:

  • Share relevant details with partnered providers for service execution.

3.2 With Third-Party Vendors:

  • Payment processors, marketing platforms, and technical support teams.

3.3 Legal Obligations:

  • When required to comply with applicable laws, regulations, or court orders.

3.4 Business Transfers:

  • In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Non-personal data may be stored indefinitely for analytical purposes.

5. Data Security

We implement robust security measures to protect your information, including:

  • SSL encryption for secure data transmission.
  • Regular monitoring of our systems for vulnerabilities.
  • Restricted access to sensitive information.

While we strive to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

  • Access and Correction: Request access to your data and correct inaccuracies.
  • Data Deletion: Request deletion of your personal information, subject to legal obligations.
  • Opt-Out: Unsubscribe from promotional communications at any time.
  • Cookie Preferences: Manage your cookie settings via your browser.

To exercise these rights, please contact us at +1(888) 481-7835.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Necessary for website functionality.
  • Analytical Cookies: Collect data to improve site performance.
  • Marketing Cookies: Used to display relevant ads.

You can modify your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. Sappnett is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.

9. Updates to This Policy

Sappnett reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and the "Effective Date" will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we protect your data.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: privacy@sappnett.com
Phone: +1(888) 481-7835

This Privacy Policy ensures that Sappnett complies with applicable data protection regulations and provides transparency regarding your personal information.